Return & Refund Policy

Updated at 2022-03-04

Thanks for shopping at Charlies Chairs. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while exploring, evaluating, and purchasing our products.

Refunds

We carry out thorough quality checks before processing ordered items. We take utmost care while packing the product. Please note that Charlies Chairs is not liable for damages caused to items during transit or transportation.

• We DO NOT allow returns on sold products - online or in retail outlets.
• We DO NOT accept returned goods, as we believe that customers should get the best quality products.
• Refunds are NOT given for any purchases made - be they online or in retail store.
• We DO NOT encourage exchanges of our products.

For International Orders

• We DO NOT support Exchanges or Returns.
• If you cancel the order before we process it and dispatch for shipping, a refund can be processed.
• Orders already in shipping cannot be returned, canceled or refunded.

Contact Us

If you are not completely satisfied with any good or service, contact us via email: [email protected]